Foire Aux Questions
General information on pests :
Observation. Apart from the fact that you can see them directly, pests leave traces (droppings, odors, waste, material damage, missing food, etc.).
We treat all types of pests: flying insects (wasps, hornets, flies, etc.), crawling insects (cockroaches, bedbugs, etc.), rodents (rats & mice), birds, moles, etc.
Our services :
The products we use are legal and for professional use only. We use every means at our disposal to protect the environment.
We work both in private homes and in businesses.
Response times vary according to the schedule. Generally, we intervene within 24 hours for the most urgent needs, and between 48 and 72 hours for structural requests.
We offer disinsectisation, deratting and disinfection (3D) services. Depending on the type of pest and location, we use different techniques to combat an infestation.
Intervention and prevention :
During treatment, specifically spraying and fumigation, all persons and animals must leave the premises.
For specific treatments, such as spraying and fumigation, you will need to leave the premises for several hours.
This depends on the type of pest and the level of infestation. Since pest control is a repetitive operation, it often takes several weeks before an infestation is completely eradicated.
We provide preventive advice orally or in a report after each intervention.
Pricing and warranty :
There are no additional charges for urgent work, unless you specifically request a time that is already covered by another customer appointment.
Pest control also requires adaptation and action on your part. In this respect, we make recommendations but unfortunately cannot offer a guarantee of results, only a guarantee of means.
Yes, we recommend regular maintenance contracts for businesses and condominiums. Pest control becomes a recurring rather than a one-off activity.
The cost of each service depends on the level of infestation, the type of pest, the layout of the premises and the degree of urgency. An estimate is systematically provided before each intervention.
Contact and support :
Yes, we always give you a free estimate before any work is carried out. We don’t start work until you’ve accepted our estimate. A free estimate doesn’t mean we will come and inspect your whole house because you heard a noise or you think you have some kind of pest. This is considered an inspection in itself. If, in our opinion, a visit is necessary to establish an estimate, this visit is free of charge.
Yes, we work throughout Belgium.
You can contact us via our telephone number, our contact form or by email.
This means that we answer the phone or e-mail at any time, and can arrange an appointment with you at any time (overnight, weekend, etc.). It doesn’t necessarily mean that we’re available immediately. We have other customers and obligations.